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Frequently Asked Questions
The Linen Company is a family-owned business based in Lahore, Pakistan, specializing in high-quality bedding and home essentials. We design in NYC, manufacture in our own mills, and ship worldwide.
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.
International deliveries typically take 8-10 days. You’ll receive full delivery details in your confirmation email.
Within Pakistan: Orders are delivered within 3–5 business days.
International: Depending on your location, 7–16 days.
We offer exchanges and refunds on full-priced products within 30 days of purchase, as long as the item is unused and in its original condition.
View full Returns & Exchanges policy
Yes, you can cancel or modify your order before it is shipped. Please contact our team immediately via WhatsApp at +92 316 7770770 or email at hello@thelinen.company.
We accept the following:
-Cash on Delivery (within Pakistan)
-Debit/Credit Cards
-Bank Transfers
Yes! Once your order is dispatched, you'll receive tracking details via email and/or SMS.
Yes, all products are designed by The Linen Company and manufactured in our own mills, ensuring premium craftsmanship and international quality standards.
Feel free to reach out via:
WhatsApp/Call: +92 316 7770770
Email: hello@thelinen.company
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM